Terms of Service
Welcome to SkillSphere! By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging with our professional development courses.
The services provided by SkillSphere, accessible at our platform, are designed to enhance your professional skills through various courses. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. Your continued use of the services after any changes signifies your acceptance of the updated terms.
To enroll in our courses, you must create an account with accurate and current information. You are responsible for maintaining the confidentiality of your account and password, and you are fully responsible for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately at [email protected] .
SkillSphere offers a variety of online courses that may include video lectures, quizzes, and interactive content. Course availability and details are subject to change. We strive to provide high-quality content, but we do not guarantee specific results from your participation in our courses. Your progress depends on your own efforts and engagement.
All materials provided in our courses are the intellectual property of SkillSphere. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes. Redistribution, modification, or any form of commercial use without prior written consent is strictly prohibited.
SkillSphere may collect and process personal data as part of your enrollment process. We prioritize your privacy and handle your information in accordance with applicable laws. By using our services, you consent to our data collection practices as outlined in our Privacy Policy.
Our courses may include links to third-party websites for additional resources. SkillSphere does not endorse or take responsibility for the content, privacy policies, or practices of these external sites. We encourage you to review their terms and policies before engaging with them.
In the event of a dispute arising from your use of our services, you agree to resolve it through binding arbitration, rather than in court. This means you waive your right to a jury trial or class action. The arbitration will take place in Singapore, and the language of arbitration will be English.
These Terms of Service constitute the entire agreement between you and SkillSphere regarding your use of our services and supersede any prior agreements. If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.
If you have any questions or concerns regarding these Terms of Service, please contact us at [email protected] or call us at +65 6295 4261 . Our office is located at 23 Geylang Bahru Ln, Singapore 339628 . We are here to assist you on your journey towards professional development.
Terms of Return
At SkillSphere, we prioritize your professional development and strive to provide you with the highest quality courses. However, we understand that sometimes circumstances change, and you may need to request a return or refund for a course. This section outlines our terms of return to ensure transparency and clarity in our policies.
All course purchases are final; however, we do offer a 14-day grace period for refunds. If you find that the course does not meet your expectations or you encounter unforeseen circumstances, please contact us within 14 days from the date of purchase to initiate a refund request.
To qualify for a refund, you must have completed less than 25% of the course content. If you have accessed more than 25% of the course material, we will not be able to process your return request. This policy is in place to ensure that our resources are used effectively and to maintain the integrity of our courses.
To initiate a return, please email us at [email protected] or contact us directly at +65 6295 4261. Be sure to include your order number, the course name, and your reason for the return in your request. Our customer service team will review your request and respond within 3-5 business days.
Once your return is processed and approved, a refund will be issued to the original payment method. Please note that it may take several business days for the transaction to reflect in your account, depending on your financial institution’s policies.
SkillSphere reserves the right to amend the terms of return at any time. Any changes will be communicated to our customers through our website or via email. We encourage you to review our return policy periodically to stay informed about any updates.
In cases where a course is canceled by SkillSphere, a full refund will be issued automatically. We take this step to ensure that our students are not inconvenienced in the event of unforeseen circumstances affecting our course offerings.
We also provide the option to transfer your enrollment to another course within our catalog, should you find that the original course is not suitable for you. To request a transfer, please contact our support team using the contact information provided above.
Customer satisfaction is our priority. If you have any questions or concerns regarding our terms of return or our courses in general, please do not hesitate to reach out. We are here to assist you on your journey of professional development.
Thank you for choosing SkillSphere as your partner in advancing your career. We look forward to supporting you through your courses and ensuring a valuable learning experience.